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PRIVACY POLICY

Updated 10.21.2022

 

1. OUR COMMITMENT TO YOUR PRIVACY

Our Privacy Policy tells you what personally identifiable information we may collect from you, how we may process your personally identifiable information, how you can limit our use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.

We are committed to the security and privacy of all our users.

2. INFORMATION WE COLLECT

2.1 Information you provide us
We collect personal information when you request information about our products or otherwise voluntarily provide such information through us or otherwise.

Generally, you will have control over the amount and type of information you provide to us when using our site.

2.2 Information Collected Automatically
When you use site, we automatically collect certain information by the interaction of your mobile device or web browser.

2.3 Cookies
Like many other sites, we use “Cookies.” A Cookie is a small piece of data stored on your computer or mobile device by our site. We use Cookies to identify the areas of our site that you have visited. We also use cookies to enhance your online experience by eliminating the need to log in multiple times for specific content. Finally, we may use Cookies to personalize the content that you see on our site or to customize marketing and other information we provide to you.

2.4 Other Automatically-Gathered Information
We may automatically record information when you visit our site, including the URL, IP address, browser type and language, and the date and time of your visit. We use this information to analyze trends among our users to help improve our site or customize communications and information that you receive from us.

2.5 GOOGLE ANALYTICS PRIVACY POLICY
We use “Google Analytics” to collect information about use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use.

 

3. HOW INFORMATION IS USED

When we use or process personal data about you, we do so only as necessary to provide the products you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy. Through our site, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.

3.1 Information we process with your consent
Through certain actions when otherwise there is no contractual relationship

between us, such as when you browse our site or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

3.2 LEGALLY REQUIRED RELEASES OF INFORMATION
We may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.

4. OBTAINING, CHANGING OR DELETING YOUR INFORMATION

Access to your personal information
To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our site. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Remove or Change your Information
If you wish us to remove or change personally identifiable information that you have provided us you may contact us at the contact information at the end of this Policy or if available through a tool on our site.

Verification of your Information
When we receive any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

5. RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required by us:

  • to provide you with the services you have requested, or otherwise to perform or enforce a contract between us;

  • to continue to provide the best possible user experience to visitors who return to our site to collect information;

  • to comply with other law, including for any period demanded by tax authorities; or

  • to support a claim or defense in any court or in any legal, regulatory or administrative proceeding.

6. LIMITATION OF LIABILITY

You assume the sole risk of transmitting your information as it relates to the use of this site, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this site. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this site.

7. PROTECTING YOUR CHILD’S PRIVACY

Even though our site is not designed for use by anyone under the age of 18, we realize that a child may attempt to access our site. We do not knowingly collect personally identifiable information from a child. If you are a parent or guardian and believe your child is using our site, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of information. If we discover on our own that a child is accessing our site, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our site.

8. GENERAL DATA PROTECTION REGULATIONS

This GDPR policy ensures we: -

  • Comply with data protection law and follows good practice;

  • Protect the rights of users;

  • Are open about how we store and process individuals’ data;

  • Protect ourselves from data protection risks such as breaches of

    confidentiality, failure to offer choice and reputational damage.

    Under the GDPR, the data protection principles set out the main responsibilities for us. Article 5 of the GDPR requires that personal data shall be:-

    (a) Processed lawfully, fairly and in a transparent manner in relation to individuals;
    (b) Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;

    (c) Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

(d) Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;

(e) Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; (f) Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage.

The GDPR provides the following rights for users: -

1. The right to be informed; 2. The right of access;
3. The right to rectification; 4. The right to erasure;

5. The right to restrict processing;
6. The right to data portability;
7. The right to object;
8. Rights in relation to automated decision making and profiling.

9. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on our site so our users are always aware of what information we collect, use, and disclose. In all cases, your continued use of our site after any change to this Privacy Policy will constitute your acceptance of such change.

10. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Privacy Policy.

If you have any questions regarding the Privacy Policy, please contact us.

HELP

James Higgins

8655 datapoint drive,

apt 410, San Antonio, Texas, 78229

info@needhelpenglish.com

needhelpenglish.com/privacypolicy

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